Contact us
Have questions about our eyeglass cases, shipping, or returns? We’re here to help! Reach out to our team using the methods below, and we’ll get back to you as soon as possible.
Email Support
Drop us a line at service@rtgvc.com for all general inquiries, product questions, or order-related issues. We typically respond within 12 business hours.
Shipping & Return Queries
For questions about delivery status, tracking numbers, or return requests, please contact our logistics team at service@rtgvc.com
Business Hours
Monday–Sunday: 9:00 AM – 6:00 PM (ET)
Mailing Address
8765 Oak Avenue, Unit 12, Chicago, IL 60601, United States
Note
- We only ship within the United States.
- For urgent matters, please mark your email subject line with "URGENT" for priority handling.